Topic: 45.5deg E IODC MSG,9.5deg E RSS MSG Service Alert

 

Date/Time Issued: January 26, 2026 1031Z


Satellites: MET9, MET-11

 

Product(s) or Data Impacted: RSS SEVIRI Level 1.5 Image Data

RSS SEVIRI Level 2 Data
IODC SEVIRI Level 1.5 Image Data
IODC SEVIRI Level 2 Data


Date/Time of Initial Impact: January 20, 2026 0000Z (J/DAY 020)

 

Date/Time of Expected End: January 23, 2026 1050Z (J/DAY 023)

 

Length of the Outage/Event:  3 days 10 hours 50 minutes


Details/Specifics: Due to a ground segment anomaly, intermittent missing, incomplete or degraded products were expected for the indicated services from 0000Z on 20 January 2026 to 1050Z on 23 January 2026. Status shows as recovered.


Message number:14066
Message creation:Mon Jan 26 09:00:49 UTC 2026


Type:Service Alert
Ann Nr:13003
Rev:1
Start Time:2026-01-20 00:00:00.0
End Time:2026-01-23 10:50:00.0
Satellites:MET-9,MET-11
Subject:ground-segment-anomaly
Impact:service-degraded
Detail:Nominal service has resumed.
Revision History:Due to a ground segment anomaly, intermittent missing, incomplete or degraded products may be expected for the indicated services since 00:00UTC on 20 January 2026. Investigation is ongoing.
Status:recovered
Issue Time:2026-01-26 08:59:14.0
Services:RSS SEVIRI Level 1.5 Image Data
RSS SEVIRI Level 2 Data
IODC SEVIRI Level 1.5 Image Data
IODC SEVIRI Level 2 Data


Name:EUMETSAT
Address:Eumetsat-Allee 1
D-64295 Darmstadt
Germany
Telephone:+49 6151 807 3660/3770
Fax:+49 6151 807 3790
E-mail:ops@eumetsat.int
User Portal:https://user.eumetsat.int



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