Update 1#: Data has been recovered.
Topic: 45.5deg E IODC MSG,9.5deg E RSS MSG Service Alert
Date/Time Issued: January 20, 2026 0907Z
Product(s) or Data Impacted: RSS SEVIRI Level 1.5 Image Data
RSS SEVIRI Level 2 DataDate/Time of Initial Impact: January 20, 2026 0200Z (J/DAY 020)
Date/Time of Expected End: January 20, 2026 0600Z (J/DAY 020)
Length of the Outage/Event: 4 hours.
Details/Specifics: MET-9 SEVIRI Level 1.5 and Level 2 data unavailable until further notice. Investigation is ongoing. MET-10 Level1.5 and Level2 data also affected during same period of time.
| Message number: | 14038 |
| Message creation: | Tue Jan 20 09:04:42 UTC 2026 |
| Type: | Service Alert |
| Ann Nr: | 12998 |
| Rev: | 1 |
| Start Time: | 2026-01-20 02:00:00.0 |
| End Time: | 2026-01-20 06:00:00.0 |
| Satellites: | MET-9,MET-11 |
| Subject: | ground-segment-anomaly |
| Impact: | data-unavailable |
| Revision History: | [Original] MET-9 SEVIRI Level 1.5 and Level 2 data unavailable until further notice. Investigation is ongoing. MET-10 Level1.5 and Level2 data also affected during same period of time. |
| Status: | recovered |
| Issue Time: | 2026-01-20 09:04:22.0 |
| Services: | IODC SEVIRI Level 2 Data IODC SEVIRI Level 1.5 Image Data RSS SEVIRI Level 2 Data RSS SEVIRI Level 1.5 Image Data |
| Name: | EUMETSAT |
| Address: | Eumetsat-Allee 1 D-64295 Darmstadt Germany |
| Telephone: | +49 6151 807 3660/3770 |
| Fax: | +49 6151 807 3790 |
| E-mail: | ops@eumetsat.int |
| User Portal: | https://user.eumetsat.int |
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