Correction: to the Length of the Outage/Event: 6 hours and 40 minutes
Update #1: Status recovered
Topic: Sentinel-3A Service, Sentinel-3B Service
Date/Time Issued: January 16, 2026 1602Z
Product(s) or Data Impacted: Sentinel-3A Service, Sentinel-3B Service
Date/Time of Initial Impact: January 15, 2026 0746Z
Date/Time of Expected End: January 15, 2026 1426Z
Length of the Outage/Event: 7 hours
| Message number: | 14024 |
| Message creation: | Thu Jan 15 18:20:27 UTC 2026 |
| Type: | Service Alert |
| Ann Nr: | 12992 |
| Rev: | 1 |
| Start Time: | 2026-01-15 07:46:00.0 |
| End Time: | 2026-01-15 14:26:00.0 |
| Subject: | ground-segment-anomaly |
| Impact: | data-degraded |
| Detail: | S3A End time : 2026-01-15 15:04:46 S3B End time : 2025-01-15 14:26:39 |
| Revision History: | [Original] Investigation is ongoing. - On-going issue with the provision of NRT GNSS based orbits. The altimetry products are generated with alternative available orbits solutions. This may impact the Sea Level retrievals; users are advised to check the quality flags within the products. Wind and Wave geophysical retrievals are not expected to be affected. S3A Starting time : 2026-01-15 08:25 S3B Starting time : 2025-01-15 07:46 |
| Status: | recovered |
| Issue Time: | 2026-01-15 18:18:26.0 |
| Services: | SRAL Level 1 Products - S3A SRAL Level 2 Marine Products - S3A SRAL Level 1 Products - S3B SRAL Level 2 Marine Products - S3B |
| Name: | EUMETSAT |
| Address: | Eumetsat-Allee 1 D-64295 Darmstadt Germany |
| Telephone: | +49 6151 807 3660/3770 |
| Fax: | +49 6151 807 3790 |
| E-mail: | ops@eumetsat.int |
| User Portal: | https://user.eumetsat.int |