Topic: MSG Service Alert (MET-10)
Date/Time Issued: January 12, 2026 1512Z
Product(s) or Data Impacted: MSG Service(MET-10)
Date/Time of Initial Impact: January 12, 2026 1354Z
Date/Time of Expected End: January 12, 2026 1454Z
Length of the Outage/Event: 1 Hour
| Message number: | 14015 |
| Message creation: | Mon Jan 12 14:58:32 UTC 2026 |
| Type: | Service Alert |
| Ann Nr: | 12971 |
| Rev: | 0 |
| Start Time: | 2026-01-12 13:54:00.0 |
| End Time: | 2026-01-12 14:54:00.0 |
| Satellites: | MET-10 |
| Subject: | ground-segment-anomaly |
| Impact: | data-degraded |
| Detail: | The HRV window shift due to execute at 13:54 UTC failed due to a ground segment anomaly. Instead the HRV window shift took place at 14:54 UTC. Nominal service resumed. |
| Revision History: | |
| Status: | recovered |
| Issue Time: | 2026-01-12 14:37:10.0 |
| Services: | 0deg SEVIRI Level 1.5 Image Data 0deg SEVIRI Level 2 Data |
| Name: | EUMETSAT |
| Address: | Eumetsat-Allee 1 D-64295 Darmstadt Germany |
| Telephone: | +49 6151 807 3660/3770 |
| Fax: | +49 6151 807 3790 |
| E-mail: | ops@eumetsat.int |
| User Portal: | https://user.eumetsat.int |