Topic: Sentinel-3A Service
Date/Time Issued: December 14, 2025 1827Z
Product(s) or Data Impacted: Met-9
Date/Time of Initial Impact: December 14, 2025 1400Z
Date/Time of Expected End: December 14, 2025 1630Z
Length of the Outage/Event: 2 hours 30 Minutes
| Message number: | 13909 |
| Message creation: | Sun Dec 14 16:44:54 UTC 2025 |
| Type: | Service Alert |
| Ann Nr: | 12893 |
| Rev: | 1 |
| Start Time: | 2025-12-14 14:00:00.0 |
| End Time: | 2025-12-14 16:30:00.0 |
| Satellites: | MET-9 |
| Subject: | ground-segment-anomaly |
| Impact: | data-degraded |
| Detail: | HRV window shift took place at 16:30 UTC. Nominal service has been resumed. |
| Revision History: | [Original] No HRV window shift since 14:00 UTC due to a ground segment anomaly. Investigation is ongoing. |
| Status: | recovered |
| Issue Time: | 2025-12-14 16:44:05.0 |
| Services: | IODC SEVIRI Level 2 Data IODC SEVIRI Level 1.5 Image Data |
| Name: | EUMETSAT |
| Address: | Eumetsat-Allee 1 D-64295 Darmstadt Germany |
| Telephone: | +49 6151 807 3660/3770 |
| Fax: | +49 6151 807 3790 |
| E-mail: | ops@eumetsat.int |
| User Portal: | https://user.eumetsat.int |