Update #1: Service has been resumed. NRT products recovered from 18/11/2025 - 11:01 | STC products recovered from 16/11/2025 - 22:03 | NTC products recovered from 25/10/2025 - 23:21
Topic: Sentinel-3A Service & Sentinel-3B Service
Date/Time Issued: November 26, 2025 1100Z
Product(s) or Data Impacted: Sentinel-3A Service & Sentinel-3B Service
Date/Time of Initial Impact: November 26, 2025 1042Z
Date/Time of Expected End: TBD
Length of the Outage/Event: TBD
| Message number: | 13847 |
| Message creation: | Wed Nov 26 10:42:46 UTC 2025 |
| Type: | Service Alert |
| Ann Nr: | 12631 |
| Rev: | 2 |
| Start Time: | 2025-10-03 08:50:00.0 |
| End Time: | 2025-11-18 11:01:00.0 |
| Subject: | ground-segment-anomaly |
| Impact: | data-degraded |
| Detail: | Service has been resumed. NRT products recovered from 18/11/2025 - 11:01 | STC products recovered from 16/11/2025 - 22:03 | NTC products recovered from 25/10/2025 - 23:21 |
| Revision History: | [Original] Investigation is ongoing. [Rev.1] Sea Ice Concentration inputs are outdated, can impact retrievals in higher latitudes. |
| Status: | recovered |
| Issue Time: | 2025-11-26 10:41:46.0 |
| Services: | SRAL Level 2 Marine Products - S3B SRAL Level 2 Marine Products - S3A |
| Name: | EUMETSAT |
| Address: | Eumetsat-Allee 1 D-64295 Darmstadt Germany |
| Telephone: | +49 6151 807 3660/3770 |
| Fax: | +49 6151 807 3790 |
| E-mail: | ops@eumetsat.int |
| User Portal: | https://user.eumetsat.int |
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