Topic: Jason-3 Service

Date/Time Issued: November 24, 2025 0718Z

Product(s) or Data Impacted: Jason-3 Service

Date/Time of Initial Impact: November 23, 2025 2113Z

Date/Time of Expected End: November 24, 2025 0259Z

Length of the Outage/Event: 5 Hours 46 Minutes

Status: Recovered

Message number:	13824
Message creation:	Mon Nov 24 07:00:55 UTC 2025

Type:	Service Alert
Ann Nr:	12815
Rev:	1
Start Time:	2025-11-23 21:13:00.0
End Time:	2025-11-24 02:59:00.0
Subject:	ground-segment-anomaly
Impact:	data-delayed
Detail:	Nominal service has been resumed.
Revision History:	[Original] Jason-3 OGDR products will be missing for the segment starting with sensing time 21:13
Status:	recovered
Issue Time:	2025-11-24 06:59:50.0
Services:	Jason-3 OGDR

Name:	EUMETSAT
Address:	Eumetsat-Allee 1 D-64295 Darmstadt Germany
Telephone:	+49 6151 807 3660/3770
Fax:	+49 6151 807 3790
E-mail:	ops@eumetsat.int
User Portal:	https://user.eumetsat.int

This information has been provided by EUMETSAT, please visit the following link for the latest information https://user.eumetsat.int/unssearch-view or email OPS@eumetsat.int (Eumetsat Helpdesk) if you have questions or concerns.

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