Update #1: Status recovered. Added delays for services: NRT Altimetry HR L2 Products delayed from 14:07 to 15:08. NRT Altimetry HR L2, NRT P4 HR L2P (SLA), STC Altimetry HR L1A, STC Altimetry HR L1B and STC Altimetry HR L2 are present for the following sensing time: from 18:03 to 18:32 and from 19:54 to 20:13. STC Altimetry HR L1A and STC Altimetry HR L1B are also present from 21:58 to 22:13.
Topic: Sentinel-6A Service
Date/Time Issued: August 28, 2025 1414Z
Product(s) or Data Impacted: Sentinel-6A Service
Date/Time of Initial Impact: August 26, 2025 1407Z
Date/Time of Expected End: August 26, 2025 2350Z
Length of the Outage/Event: 9 hours, 43 minutes
| Message number: | 13512 |
| Message creation: | Thu Aug 28 13:13:43 UTC 2025 |
| Type: | Service Alert |
| Ann Nr: | 12481 |
| Rev: | 1 |
| Start Time: | 2025-08-26 14:07:00.0 |
| End Time: | 2025-08-26 23:50:00.0 |
| Satellites: | Sentinel-6A |
| Subject: | ground-segment-anomaly |
| Impact: | data-unavailable |
| Detail: | NRT Altimetry HR L2 Products delayed from 14:07 to 15:08. NRT Altimetry HR L2, NRT P4 HR L2P (SLA), STC Altimetry HR L1A, STC Altimetry HR L1B and STC Altimetry HR L2 are present for the following sensing time: from 18:03 to 18:32 and from 19:54 to 20:13. STC Altimetry HR L1A and STC Altimetry HR L1B are also present from 21:58 to 22:13. |
| Revision History: | [Original] Investigation is ongoing. NRT Altimetry HR L2 Products delayed from 14:07 to 14:28 |
| Status: | recovered |
| Issue Time: | 2025-08-28 13:13:09.0 |
| Services: | NRT P4 HR L2P (SLA) - S6A NRT Altimetry HR L2 Products - S6A STC Altimetry HR L1A Products - S6A STC Altimetry HR L2 Products - S6A STC Altimetry HR L1B Products - S6A STC P4 HR L3 (SLA) - S6A STC P4 HR L2P (SLA) - S6A |
| Name: | EUMETSAT |
| Address: | Eumetsat-Allee 1 D-64295 Darmstadt Germany |
| Telephone: | +49 6151 807 3660/3770 |
| Fax: | +49 6151 807 3790 |
| E-mail: | ops@eumetsat.int |
| Internet: | www.eumetsat.int |