Update #1:
Meteosat-12 FCI recovery activities are ongoing. It is planned to return the FCI instrument to observation mode tomorrow morning. At around 10.00 UTC, 24 July 2025, we should be able to indicate when dissemination of data is set to resume.Topic: Met-12 Instrument Anomaly
Date/Time Issued: July 23, 2025 1653Z
Product or Data Impacted: Met-12 FCI Level 1C Image data, Level 2 data, MTG Africa Data Service
Date/Time of Initial Impact: July 22, 2025 15:30:00 Z
Date/Time of Expected End: TBD
Length of the Outage/Event: TBD
Details/Specifics: See Below:
| Message number: | 13393 |
| Message creation: | Wed Jul 23 16:37:28 UTC 2025 |
| Type: | Service Alert |
| Ann Nr: | 12374 |
| Rev: | 1 |
| Start Time: | 2025-07-22 15:30:00.0 |
| Satellites: | MET-12 |
| Subject: | Instrument-anomaly |
| Impact: | data-unavailable |
| Detail: | Meteosat-12 FCI recovery activities are ongoing. It is planned to return the FCI instrument to observation mode tomorrow morning. At around 10.00 UTC, 24 July 2025, we should be able to indicate when dissemination of data is set to resume. |
| Revision History: | [Original] Investigation is ongoing. |
| Status: | ongoing |
| Issue Time: | 2025-07-23 16:35:20.0 |
| Services: | 0° FCI Level 1c Image Data 0° FCI Level 2 Data MTG Africa Data Service |
| Name: | EUMETSAT |
| Address: | Eumetsat-Allee 1 D-64295 Darmstadt Germany |
| Telephone: | +49 6151 807 3660/3770 |
| Fax: | +49 6151 807 3790 |
| E-mail: | ops@eumetsat.int |
| Internet: | www.eumetsat.int |