Update #3: GOES-18 input files returned to nominal at NCCF and product generation has resumed.

Update #2: Even though GOES data flow is restored in NCCF, some GOES-18 input files are corrupted, which results in job failures of the following products: RAVE, GOES CSR/ASR, and

GOES ASOS. The Data provider has been contacted, but they are on 8x5 support only.

Update #1: GOES Product Engineering has fixed the issue on the GOES Ground System. GOES 18 and GOES 19 Data flow to NCCF resumed as of 2150Z 04/10/25. Products produced on NCCF should return to normal operations within the next 1-2 hours. Backfill of missed data will not occur.

Topic: GOES-18/19 products not being delivered to NCCF via GEOCloud by the GOES Ground System

Date/Time Issued: April 11, 2025 1815Z

Product or Data Impacted: All GOES-18, 19 Products Generated by NCCF

Date/Time of Initial Impact: April 09, 2025 1740Z

Date/Time of Expected End: TBD

Length of the Outage/Event: TBD

Details/Specifics of Change: 

GOES-18 and GOES-19 products are not being delivered to NCCF by GOES Ground System. As a result, NCCF is unable to generate products that rely on these input data. All NCCF blended products that used GOES-18 or 19 input were also impacted and degraded by this outage. 

Contact information for further information: ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880

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