Topic: MET-12

Date/Time Issued: January 27, 2025 1405Z

Product(s) or Data Impacted:  See Services list below

Date/Time of Initial Impact: January 21, 2025 0950Z

Date/Time of Expected End January 27, 2025 1400Z

Length of Outage:  148 Hours and 10 Minutes

Details/Specifics: See Services list below:

Message number:12815
Message creation:Mon Jan 27 13:56:55 UTC 2025

Type:Service Alert
Ann Nr:11728
Rev:3
Start Time:2025-01-21 09:50:00.0
End Time:2025-01-27 14:00:00.0
Satellites:MET-12
Subject:Instrument-anomaly
Impact:data-unavailable
Detail:Nominal FCI L2 dissemination will resume on 27/01/2025 at 14:00 UTC.
Revision History:[Original] Operational data is currently unavailable Investigation is ongoing. [Rev.1] Updated affected products to include FCI L2 Data [Rev.2] FCI L1 dissemination to all users will resume on 24/01/2025 at 10:00 UTC. Following an instrument anomaly the radiometric performances of the IR channels will be gradually recovered over the next few days.
Status:recovered
Issue Time:2025-01-27 13:56:27.0
Services:0° FCI Level 1c Image Data
0° FCI Level 2 Data

Name:EUMETSAT
Address:Eumetsat-Allee 1
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Germany
Telephone:+49 6151 807 3660/3770
Fax:+49 6151 807 3790
E-mail:ops@eumetsat.int
Internet:www.eumetsat.int

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