Topic: NCCF GOES Data and Products Delayed
 
Date/Time Issued: November 23, 2024 1517Z
 
Product or Data Impacted: NCCF GOES Data and Products
 
Date/Time of Initial Impact: November 22, 2024 1330Z
 
Date/Time of Expected End: TBD
 
Length of the Outage/Event: TBD
 
Details/Specifics: Since approximately 1330Z on Nov 22, 2024, delivery of GOES data to NCCF from GeoCloud has been delayed due to network issues at GeoCloud, per the following message from GeoCloud:

"We have been having sporadic network issues since yesterday (Nov 22) which has resulted in delayed delivery of products from the GS Core to GeoCloud. We are currently troubleshooting the issue and will send out a notification when the system is nominal."

This has resulted in delays to GOES products generated in NCCF.

Products impacted include:

Arctic Composite
GOES-16 and GOES-18 Rain Rate
GOES-16 and GOES-18 Area Flood Map

This outage does not affect GOES products that are generated on-premises or in NDE.

 
Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880 24x7 or goes-r.product.engineering.group@noaa.gov during normal business hours

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