Date/Time Issued: July 10, 2024 0034Z
Product or Data Impacted: NOAA L1b GAC Data
Date/Time of Initial Impact: See far right column below
Date/Time of Expected End: See far right column below
Length of the Outage/Event: N/A
Details/Specifics of Change: Partial GAC / Missed GAC
| Vehicle | Pass Plan | Pass Type | Load Notes | Operator | Workstation | IRON | Site | Julian Day | Date | AOS (UTC) | Date | LOS (UTC) | Rev Number | Max El (deg) | Pass Result | Operator Actions/ Intervention |
NOAA-19 | HRPT, GAC, Encrypted CMD | Automated | String 3 | System | 5 | 33591 | SG189 | 24191 | 7/9/2024 | 18:12 | 7/9/2024 | 18:27 | 79481.1 | 61.09 | Failed (HRPT not received, GAC not received, DAU Reset not verified) | Telemetry was not received during the entire contact. OX AceCP showed that Site TLM was red, indicating a potential interferance with our telemetry connection to KSAT. KSAT's portal showed that telemetry was received. During the pass, the PEL Operator disconnected, then reconnected their TLM string. HRPT/GAC frames did not sync so PEL Operator closed/opened AceCP. Still, telemetry was not received. |
NOAA-15 | HRPT, GAC, Encrypted CMD | Automated | String 2 | System | 5 | 25338 | SG184 | 24191 | 7/9/2024 | 18:15 | 7/9/2024 | 18:30 | 36065.1 | 34.89 | Failed (HRPT not received, GAC not received, DAU Reset not verified) | Telemetry was not received during the entire contact. OX AceCP showed that Site TLM was red, indicating a potential interferance with our telemetry connection to KSAT. KSAT's portal showed that telemetry was received. During the pass, the PEL Operator disconnected, then reconnected their TLM string. HRPT/GAC frames did not sync so PEL Operator closed/opened AceCP. Still, telemetry was not received. After the contact, PEL Operator reset the TFE services on all GSFEP and GSGTW VMs as well as the CCT service on all P-OX-OPS VMs |
NOAA-18 | HRPT, GAC, Encrypted CMD | Automated | String 1 | System | 4 | 28654 | SG185 | 24191 | 7/9/2024 | 19:17 | 7/9/2024 | 19:32 | 98645.1 | 72.16 | Failed (HRPT not received, GAC not received, DAU Reset not verified) | Telemetry was not received during the entire contact. OX AceCP showed that Site TLM was red, indicating a potential interferance with our telmetry connection out to KSAT. KSAT's portal shows that telemetry was received during the contact. During the pass, the PEL Operator disconnected, then reconnected their TLM string. HRPT/GAC frames did not sync so PEL Operator closed/opened AceCP. Still, telemetry was not received. Parsons IT will reset all VMs at 19:40 UTC |
NOAA-19 | HRPT, GAC, Encrypted CMD | Automated | String 3 | System | 3 | 33591 | SG189 | 24191 | 7/9/2024 | 19:53 | 7/9/2024 | 20:08 | 79482.1 | 35.6 | Failed (HRPT not received, GAC not received, DAU Reset not verified) | OX CCT logs show that we are unable to make a connection to KSAT's Rest Server. Parsons is currently troubleshooting. |
NOAA-15 | HRPT, GAC, Encrypted CMD | Automated | String 2 | System | 3 | 25338 | SG184 | 24191 | 7/9/2024 | 19:57 | 7/9/2024 | 20:10 | 36066.1 | 20.29 | Failed (HRPT not received, GAC not received, DAU Reset not verified) | OX CCT logs show that we are unable to make a connection to KSAT's Rest Server. Parsons is currently troubleshooting. |
NOAA-18 | HRPT, GAC, Encrypted CMD | Automated | String 1 | System | 4 | 28654 | SG185 | 24191 | 7/9/2024 | 20:58 | 7/9/2024 | 21:14 | 98646.1 | 42.7 | Failed (HRPT not received, GAC not received, DAU Reset not verified) | OX CCT logs show that we are unable to make a connection to KSAT's Rest Server. Parsons is currently troubleshooting. Hereth contacted Maggie A. and sent email to NOAA |
NOAA-19 | HRPT, GAC, Encrypted CMD | Automated | String 3 | System | 33591 | SG189 | 24191 | 7/9/2024 | 21:36 | 7/9/2024 | 21:50 | 79483.1 | 20.9 | Failed (HRPT not received, GAC not received, DAU Reset not verified) | OX CCT logs show that we are unable to make a connection to KSAT's Rest Server. Parsons is currently troubleshooting. | |
NOAA-15 |
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