Update #2: After investigation all L2 products to PDA were out/impacted between 1155z and 1230Z. Length of event 35 minutes.


Update #1: All ABI Products have recovered and are nominal as of 1256Z


Topic:  GOES-16/GOES-18 Cloud Products Outage


Date/Time Issued:  November 06, 2023 2222Z


Product or Data Impacted: GOES-16 and GOES-18 Cloud Products


Date/Time of Initial Impact: Nov 05, 2023 1155Z


Date/Time of Expected End: 1256z


Length of the Outage/Event:  23 Minutes


Details/Specifics of Change: Failure of multiple services impacting Cloud Products


Contact information for further information: ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880 24x7 or goes-r.product.engineering.group@noaa.gov during normal business hours


Web Site(s) for Applicable Information: N/A

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