Update #1:  Service has been resumed, products are available since 0930Z

Topic: Eumetsat ground-segment-anomaly

Date/Time Issued:  January 19, 2022 1008Z
 
Product or Data Impacted:  MET-8 (see list below)

Date/Time of Initial Impact: January 19, 2022 0711Z

Date/Time of Expected End:  January 19, 2022 0930Z
 
Length of the Outage: 2 Hours 19 Minutes
 
Details/Specifics of Change:  See Below

Message number: 8665
Message creation: Wed Jan 19 09:50:52 UTC 2022

Type: Service Alert
Ann Nr: 7772
Rev: 2
Start Time: 2022-01-19 07:11:00.0
End Time: 2022-01-19 09:30:00.0
Satellites: MET-8
Subject: ground-segment-anomaly
Impact: data-unavailable
Detail: Investigation is ongoing. [REV2] Service has been resumed, products are available since 09:30UTC.
Status: recovered
Issue Time: 2022-01-19 09:50:24.0
Services: IODC SEVIRI Level 1.5 Image Data
IODC Meteosat Meteorological Products

Name: EUMETSAT
Address: Eumetsat-Allee 1
D-64295 Darmstadt
Germany
Telephone: +49 6151 807 3660/3770
Fax: +49 6151 807 3790
E-mail: ops@eumetsat.int
Internet: www.eumetsat.int

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