Update #1: Service has resumed

Topic: Sentinel-6A Service Data

Date/Time Issued:  November 13, 2022 0515Z
 
Product or Data Impacted: See list below

Date/Time of Initial Impact: November 12, 2022 0859Z  (from the Eumetsat Alert Message)

Date/Time of Expected End: November 12, 2022 1533Z  
 
Length of the Outage:  6 hours 34 minutes 

Details/Specifics of Change:  See List Below:  

Message number:9817
Message creation:Sun Nov 13 04:53:21 UTC 2022

Type:Service Alert
Ann Nr:8876
Rev:3
Start Time:2022-11-12 08:59:00.0
End Time:2022-11-12 15:33:00.0
Satellites:Sentinel-6A
Subject:ground-segment-anomaly
Impact:data-delayed
Detail:STC Altimetry LR L2 Products - S6A STC Altimetry LR L1B Products - S6A - Delayed reception (sensing time 09:45 - 13:38 ) STC Altimetry HR L1A Products - S6A, STC Altimetry HR L2 Products - S6A, STC Altimetry HR L1B Products - S6A - Delayed reception (sensing 08:49-10:45)(12:30-16:31) Service resumed.
Revision History:[Original] Investigation is ongoing. NRT Altimetry LR L2 Products - S6A,NRT Microwave AMR L2 Products - S6A,NRT P4 LRW L2P (WW) - S6A,NRT P4 LRW L3 (WW) - S6A unavailable from 09:45 sensing time. [Rev.1] Service has been resumed. [Rev.2] All products received - delayed. Service has been resumed.
Status:recovered
Issue Time:2022-11-13 04:52:50.0
Services:NRT Altimetry HR L2 Products - S6A
NRT Altimetry LR L2 Products - S6A
NRT Microwave AMR L2 Products - S6A
NRT P4 LRW L2P (WW) - S6A
NRT P4 HR L2P (SLA) - S6A
NRT P4 LRW L3 (WW) - S6A
STC Altimetry HR L1A Products - S6A
STC Altimetry LR L1B Products - S6A
STC Altimetry LR L2 Products - S6A
STC Altimetry HR L2 Products - S6A
STC Altimetry HR L1B Products - S6A

Name:EUMETSAT
Address:Eumetsat-Allee 1
D-64295 Darmstadt
Germany
Telephone:+49 6151 807 3660/3770
Fax:+49 6151 807 3790
E-mail:ops@eumetsat.int
Internet:www.eumetsat.int

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