Topic:  GDS-JPSS,GDS-NOAA,GDS-SNPP, Third Party Data Service - GEO, Third Party Data Service - LEO

Date/Time Issued: October 11, 2021 1852Z
 
Product or Data Impacted:   Suomi NPP,DMSP,GOES-16,NOAA-20,GOES-17

Date/Time of Initial Impact: October 11, 2021 0815Z  (from the alert message)

Date/Time of Expected End: TBD
 
Length of the Outage:   TBD
 
Details/Specifics of Change: GOES 16 and 17 products are unavailable. Investigation is ongoing. [REV 2] Update of affected services. All data from NOAA Product Distribution & Acquisition server (PDA) are affected. Investigation is still ongoing.

Message number: 8370
Message creation: Mon Oct 11 18:36:23 UTC 2021

Type: Service Alert
Ann Nr: 7447
Rev: 3
Start Time: 2021-10-11 08:15:00.0
End Time: 2021-10-11 17:15:00.0
Satellites: Suomi NPP,DMSP,GOES-16,NOAA-20,GOES-17
Subject: ground-segment-anomaly
Impact: data-unavailable
Detail: GOES 16 and 17 products are unavailable. Investigation is ongoing. [REV 2] Update of affected services. All data from NOAA Product Distribution & Acquisition server (PDA) are affected. Investigation is still ongoing.going.[REV 3] Nominal service resumed.
Status: recovered
Issue Time: 2021-10-11 18:35:49.0
Services: AVHRR Level 1 - NOAA
AMSU-A Level 1 - NOAA
MHS Level 1 - NOAA
HIRS Level 1 - NOAA
ATOVS Sounding products - NOAA
CrlS Level 1 - Suomi-NPP
ATMS Level 1 - Suomi-NPP
VIIRS EDR - Suomi-NPP
ATMS Level 1 - JPSS
CrIS Level 1 - JPSS
VIIRS EDR - JPSS
GOES Products
SSMIS Products
NOAA-20

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