Topic: Eumetsat ground-segment-anomaly

Date/Time Issued:  June 01, 2021 1147Z
 
Product or Data Impacted:  MET-11

Date/Time of Initial Impact: June 01, 2021 0830Z

Date/Time of Expected End: June 01, 2021 1015Z
 
Length of the Outage:  1 hour 45 minutes
 
Details/Specifics of Change:  See Below:

Message number: 7935
Message creation: Tue Jun 01 11:31:39 UTC 2021

Type: Service Alert
Ann Nr: 7023
Rev: 1
Start Time: 2021-06-01 08:30:00.0
End Time: 2021-06-01 10:15:00.0
Satellites: MET-11
Subject: ground-segment-anomaly
Impact: data-degraded
Detail: Image incomplete: North Pole clipped from 08:30 to 10:15. Service has been resumed.
Status: recovered
Issue Time: 2021-06-01 11:30:46.0
Services: 0° SEVIRI Level 1.5 Image Data
0° Meteosat Meteorological Products

Name: EUMETSAT
Address: Eumetsat-Allee 1
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Germany
Telephone: +49 6151 807 3660/3770
Fax: +49 6151 807 3790
E-mail: ops@eumetsat.int
Internet: www.eumetsat.int

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