Update #1 - Final Update:    GOES-17 - ABI L2 products returned to normal operations at 1730Z after engineers performed a service restart.

Topic: GOES-17 - ABI L2 Bands 3, 4, 8, 9, 10, 14 and derived products delivered to PDA
 
Date/Time Issued: May 21, 2021 1905Z
 
Product or Data Impacted: GOES-17 - ABI L2 CMI Bands 3, 4, 8, 9,10,14 and derived products: Aerosol Detection, Aerosol Optical Depth, Clear Sky Masks, Cloud Optical Depth, Cloud Particle Size, Cloud Top (Height, Phase, Pressure, Temperature), Derived Stability Indices, Downward Shortwave Insolation, Fractional Snow Cover, Legacy Vertical Moisture, Legacy Vertical Temperature, Reflected Shortwave Radiation and Total Precipitable Water.
 
Date/Time of Initial Impact: May 21, 2021 1510Z
 
Date/Time of Expected End:  May 21, 2021 1730Z
 
Length of the Outage/Event:  2 hours and 20 minutes
 
Details/Specifics of Change:  GOES-17 - ABI L2 CMI Bands 3, 4, 8, 9,10,14 and derived products: Aerosol Detection, Aerosol Optical Depth, Clear Sky Masks, Cloud Optical Depth, Cloud Particle Size, Cloud Top (Height, Phase, Pressure, Temperature), Derived Stability Indices, Downward Shortwave Insolation, Fractional Snow Cover, Legacy Vertical Moisture, Legacy Vertical Temperature, Reflected Shortwave Radiation and Total Precipitable Water contained varying degrees of degradation due to a ground system anomaly.  Product Engineers are working to resolve the problem.
 
Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880 24x7 or ross.cox@noaa.gov during normal business hours

Web Site(s) for applicable information: N/A

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