Update #2: Observation time of outage is now correctly updated. The CrIS Scene Selection Module went into safe mode at 11:40:40z. That portion of the CrIS instrument was power-cycled and recovered to preface the recovery time at 15:00:26.

Update #1: NPP Satcon returned CrIS sensor to normal operations during rev 46652. All missing CrIS data is unrecoverable.

Topic: NPP CRIS Safe mode

Date/Time Issued: October 28, 2020 1857Z

Product(s) or Data Impacted: All CRIS NPP products

Date/Time of Initial Impact: October 28, 2020 11:40Z

Date/Time of Expected End: October 28, 2020 14:56Z

Length of Outage: 3 hours 16 mins

Details/Specifics of problem: During NPP SVL contact 46651 CRIS went into safehold mode, all CRIS data will be missing and non-recoverable until further notice. Engineering has been notified with a possible fix action TBD.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880

Web Site(s) for applicable information: N/A

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