UPDATE #2: 1336Z - IDP-B string back to normal operations. Data is being recovered and processed and another update will be sent out when fully complete. System outage end is updated below.

Update: GSE's responded in a timely manner and corrected a misconfiguration that prevented IDP-B string to operate in a nominal state. Due to lengthy outage on operational IDP, past data is concurrently being processed with current data load.

UPDATE #1: 0940Z - Engineering still troubleshooting the issue and there is a possibility of an OPS String transition to the CBU IDPS String which some users may have to make adjustments for if this occurs

Topic:  Data Delay of BOTH NPP and N20 (J1)

 

Date/Time Issued: April 07, 2020 0426Z

Product(s) or Data Impacted: All products related to NPP and N20 (J1)

Date/Time of Initial Impact:   April 07, 2020 0317Z

Date/Time of Expected End:  7 Apr 2020 1134z

Length of Outage: ~8 hrs

Details/Specifics of Change:The Operational (Primary) String of IDPS began to experience a rapid decline to its processing nodes and causing many alarms and failures of product reception and production. The problem is currently being worked by the IDPS Operator and GSE(s) via phone. A shutdown has occurred to the OPS String at the direction of the GSE. No Products will be produced until an Operational String is able to be brought back online, at which time, data recovery can hopefully begin.


Web Site(s) for applicable information: N/A

This message was sent from  ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request