Update #3: The secondary issue has been identified and corrected. PDA and NDE processing has returned to nominal. This secondary issue has been corrected at 2212Z and was found to be a byproduct of the original issue. Impact time will be assessed consecutively with the original issue for a total of 7 hours and 28 minutes. Due to the substantial backlog of files/data that have accumulated in the message queues to this point, additional measures to relieve those queues of stale data may be necessary after the active transactions have completed.

Update #2: A secondary issue occurred at ~1730Z that is disrupting both product Ingest and Dissemination. The PDA Support team is investigating this new issue and updates will be provided as new status becomes available.

Update #1: The issue was found to be associated with a password encryption anomaly that was corrected at ~1702Z. The PDA Support team continues to monitor the environment closely. The length of the outage was ~138 minutes.

Topic: Anomaly Resulting in Disruption to Product Ingest and Dissemination.

Date/Time Issued: March 18, 2020 2254Z

Product(s) or Data Impacted:  All Products

Date/Time of Initial Impact:  March 18, 2020  1444Z

Date/Time of Expected End:  TBD

Length of Outage: TBD

Details/Specifics of Change: PDA is experiencing a communication issue that affects Ingest and Dissemination of most products. The PDA Support team is investigating the issue and updates will be provided as new status becomes available.  

Contact Information for Further  Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.    

Web Site(s) for applicable information: N/A

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