Update #1: Distribution of data has resumed and nominal.

Topic: GNC Fazzt Server Connection Failures

Date/Time Issued: September 24, 2019 2015Z

Product(s) or Data Impacted: Geonet Cast Users

Date/Time of Initial Impact: September 22, 2019 0700Z

Date/Time of Expected End: September 23, 2019 0312Z

Length of Outage: 20 Hours and 12 Minutes

Details: The problem was initially diagnosed as an FTP problem affecting only ISCS products but now extended to all users. Users are being connected successfully but to the an invalid folder on the server and thus cannot transfer the files.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880

Web Site(s) for applicable information:

Knight Sky NOC Operations thanks you for your patience in this matter. Should you have any questions regarding this service notification or need assistance, please contact the NOC at noc@knight-sky.com or 240-252-1963.

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